Privacy Policy
How we collect, use, and protect your information.
calendar_today Last updated: March 2026
info 1. Introduction
AaroEats ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications — the AaroEats Customer App and the AaroEats Rider App.
database 2. Information We Collect
Personal Information:
- Name and email address
- Phone number
- Delivery address
- Profile picture (optional)
Location Information:
- We collect your precise location to provide delivery services and track orders
Device Information:
- Device type and operating system
- App usage data and crash reports
manage_accounts 3. How We Use Your Information
- To process and deliver your orders
- To provide customer support
- To send order updates and promotions (with your consent)
- To improve our services and app experience
- To detect and prevent fraud
lock 4. Permissions We Request
| Permission | Purpose |
|---|---|
| Location | To find nearby restaurants/stores and deliver orders to your address |
| Camera | To take photos for your profile picture |
| Photo Library | To select photos for your profile picture |
| Notifications | To send order status updates and delivery alerts |
share 5. Data Sharing
We do not sell your personal information. We may share your data with:
- Delivery partners (to fulfill your orders)
- Payment processors (to process transactions securely)
- Service providers (to help us improve and operate our app)
All third parties are required to protect your data in accordance with applicable privacy laws.
security 6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is transmitted using industry-standard encryption (HTTPS/TLS).
verified_user 7. Your Rights
You have the right to:
- Access your personal data held by us
- Request deletion of your account and associated data
- Update or correct your personal information via the app
- Opt-out of marketing communications at any time
- Request a copy of your data in a portable format
contact_support 8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- mail Email: aaroeats@gmail.com
- call Phone: +94 77 086 0786
update 9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.